Нет звука на динамиках и через jack

CapWhiskey · # 18.01.2025 16:28

Добрый день!
Помогите, пожалуйста, с проблемой. Ноутбук MSI GF63 Thin11UC-255XRU, очень хочу пользоваться Arch Linux на нём, но не работают ни динамики, ни jack наушники (на других дистрибутивах такая же проблема), звук работает только через bluetooth наушники.
Установлены alsa и pulseaudio, alsamixer не видит звуковую карту, pacmd list-cards тоже
Тех. данные:

$ lspci -k

00:00.0 Host bridge: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers (rev 05)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
00:01.0 PCI bridge: Intel Corporation 11th Gen Core Processor PCIe Controller #1 (rev 05)
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation TigerLake-H GT1 [UHD Graphics] (rev 01)
	DeviceName: Onboard - Video
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: i915
	Kernel modules: i915, xe
00:06.0 PCI bridge: Intel Corporation 11th Gen Core Processor PCIe Controller #0 (rev 05)
	Kernel driver in use: pcieport
00:08.0 System peripheral: Intel Corporation GNA Scoring Accelerator module (rev 05)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
00:0a.0 Signal processing controller: Intel Corporation Tigerlake Telemetry Aggregator Driver (rev 01)
	DeviceName: Onboard - Other
	Kernel driver in use: intel_vsec
	Kernel modules: intel_vsec
00:0d.0 USB controller: Intel Corporation Tiger Lake-H Thunderbolt 4 USB Controller (rev 05)
	DeviceName: Onboard - Other
	Kernel driver in use: xhci_hcd
00:14.0 USB controller: Intel Corporation Tiger Lake-H USB 3.2 Gen 2x1 xHCI Host Controller (rev 11)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: xhci_hcd
00:14.2 RAM memory: Intel Corporation Tiger Lake-H Shared SRAM (rev 11)
	DeviceName: Onboard - Other
00:14.3 Network controller: Intel Corporation Tiger Lake PCH CNVi WiFi (rev 11)
	DeviceName: Onboard - Ethernet
	Subsystem: Intel Corporation Wi-Fi 6 AX201 160MHz
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi
00:15.0 Serial bus controller: Intel Corporation Tiger Lake-H Serial IO I2C Controller #0 (rev 11)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation Tiger Lake-H Management Engine Interface (rev 11)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: mei_me
	Kernel modules: mei_me
00:17.0 SATA controller: Intel Corporation Tiger Lake SATA AHCI Controller (rev 11)
	DeviceName: Onboard - SATA
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: ahci
00:1d.0 PCI bridge: Intel Corporation Device 43b4 (rev 11)
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: pcieport
00:1f.0 ISA bridge: Intel Corporation HM570 LPC/eSPI Controller (rev 11)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-H HD Audio Controller (rev 11)
	DeviceName: Onboard - Sound
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 134c
	Kernel driver in use: sof-audio-pci-intel-tgl
	Kernel modules: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl
00:1f.4 SMBus: Intel Corporation Tiger Lake-H SMBus Controller (rev 11)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
00:1f.5 Serial bus controller: Intel Corporation Tiger Lake-H SPI Controller (rev 11)
	DeviceName: Onboard - Other
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: intel-spi
	Kernel modules: spi_intel_pci
01:00.0 3D controller: NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile] (rev a1)
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: nvidia
	Kernel modules: nouveau, nvidia_drm, nvidia
02:00.0 Non-Volatile memory controller: Phison Electronics Corporation PS5013-E13 PCIe3 NVMe Controller (DRAM-less) (rev 01)
	Subsystem: Phison Electronics Corporation PS5013-E13 PCIe3 NVMe Controller (DRAM-less)
	Kernel driver in use: nvme
	Kernel modules: nvme
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller (rev 15)
	Subsystem: Micro-Star International Co., Ltd. [MSI] Device 132e
	Kernel driver in use: r8169
	Kernel modules: r8169

$ aplay -l

aplay: device_list:279: no soundcards found...

$ systemctl --user status pulseaudio

● pulseaudio.service - Sound Service
     Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; enabled; preset: enabled)
     Active: active (running) since Sat 2025-01-18 12:47:00 UTC; 38min ago
 Invocation: 7236d641e1954b1eb509c938dd24833d
TriggeredBy: ● pulseaudio.socket
   Main PID: 752 (pulseaudio)
      Tasks: 7 (limit: 18676)
     Memory: 16.5M (peak: 17.8M)
        CPU: 14.482s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pulseaudio.service
             ├─752 /usr/bin/pulseaudio --daemonize=no --log-target=journal
             └─802 /usr/lib/pulse/gsettings-helper

янв 18 12:47:00 archlinux systemd[743]: Starting Sound Service...
янв 18 12:47:00 archlinux systemd[743]: Started Sound Service.

$ lsmod | grep snd

snd_seq_dummy          12288  0
snd_hrtimer            12288  1
snd_seq               131072  7 snd_seq_dummy
snd_seq_device         16384  1 snd_seq
snd_hda_codec_hdmi     98304  0
snd_hda_codec_realtek   212992  0
snd_hda_codec_generic   114688  1 snd_hda_codec_realtek
snd_hda_scodec_component    20480  1 snd_hda_codec_realtek
snd_soc_dmic           12288  0
snd_sof_pci_intel_tgl    16384  0
snd_sof_pci_intel_cnl    20480  1 snd_sof_pci_intel_tgl
snd_sof_intel_hda_generic    40960  2 snd_sof_pci_intel_tgl,snd_sof_pci_intel_cnl
soundwire_intel        81920  1 snd_sof_intel_hda_generic
snd_sof_intel_hda_common   200704  3 snd_sof_intel_hda_generic,snd_sof_pci_intel_tgl,snd_sof_pci_intel_cnl
snd_soc_hdac_hda       28672  1 snd_sof_intel_hda_common
snd_sof_intel_hda_mlink    36864  3 soundwire_intel,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
snd_sof_intel_hda      20480  2 snd_sof_intel_hda_common,snd_sof_intel_hda_generic
snd_sof_pci            24576  3 snd_sof_intel_hda_generic,snd_sof_pci_intel_tgl,snd_sof_pci_intel_cnl
snd_sof_xtensa_dsp     16384  1 snd_sof_intel_hda_generic
snd_sof               462848  5 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda_generic,snd_sof_intel_hda,snd_sof_pci_intel_cnl
snd_sof_utils          16384  1 snd_sof
snd_soc_acpi_intel_match   118784  3 snd_sof_intel_hda_generic,snd_sof_pci_intel_tgl,snd_sof_pci_intel_cnl
snd_soc_acpi           16384  2 snd_soc_acpi_intel_match,snd_sof_intel_hda_generic
snd_soc_avs           237568  0
snd_soc_hda_codec      28672  1 snd_soc_avs
snd_hda_ext_core       36864  6 snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda_mlink,snd_sof_intel_hda
snd_soc_core          454656  7 snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_soc_dmic
snd_compress           28672  2 snd_soc_avs,snd_soc_core
ac97_bus               12288  1 snd_soc_core
snd_pcm_dmaengine      16384  1 snd_soc_core
snd_hda_intel          65536  0
snd_intel_dspcfg       40960  5 snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
snd_intel_sdw_acpi     16384  2 snd_intel_dspcfg,snd_sof_intel_hda_generic
snd_hda_codec         212992  8 snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hda_core          147456  11 snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hwdep              20480  1 snd_hda_codec
snd_pcm               200704  12 snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pcm_dmaengine
snd_timer              57344  3 snd_seq,snd_hrtimer,snd_pcm
snd                   155648  15 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm
soundcore              16384  1 snd

ALiEN · # 18.01.2025 21:19

sudo dmesg | grep -Ei 'audio|sound'

CapWhiskey · # 18.01.2025 21:56

ALiEN:

sudo dmesg | grep -Ei 'audio|sound'

выводит следующее:

$ sudo dmesg | grep -Ei 'audio|sound'

[    2.833828] sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
[    2.833962] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[    2.833997] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    2.840712] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[    2.866335] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
[    2.866338] sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[    2.866339] sof-audio-pci-intel-tgl 0000:00:1f.3: NHLT device BT(0) detected, ssp_mask 0x4
[    2.866341] sof-audio-pci-intel-tgl 0000:00:1f.3: BT link detected in NHLT tables: 0x4
[    2.866342] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2
[    2.866614] sof-audio-pci-intel-tgl 0000:00:1f.3: SOF firmware and/or topology file not found.
[    2.866615] sof-audio-pci-intel-tgl 0000:00:1f.3: Supported default profiles
[    2.866616] sof-audio-pci-intel-tgl 0000:00:1f.3: - ipc type 0 (Requested):
[    2.866617] sof-audio-pci-intel-tgl 0000:00:1f.3:  Firmware file: intel/sof/sof-tgl-h.ri
[    2.866618] sof-audio-pci-intel-tgl 0000:00:1f.3:  Topology file: intel/sof-tplg/sof-hda-generic-2ch.tplg
[    2.866619] sof-audio-pci-intel-tgl 0000:00:1f.3: Check if you have 'sof-firmware' package installed.
[    2.866619] sof-audio-pci-intel-tgl 0000:00:1f.3: Optionally it can be manually downloaded from:
[    2.866620] sof-audio-pci-intel-tgl 0000:00:1f.3:    https://github.com/thesofproject/sof-bin/
[    2.866892] sof-audio-pci-intel-tgl 0000:00:1f.3: error: sof_probe_work failed err: -2

в последней строке ошибка, утсановил sof-firmware, перезагрузился, ошибка ушла, карта начала отображаться в alsamixer, ползунки не замьючены, но звука так и нет

beisic · # 19.01.2025 06:48

К другому монитору (или ТВ) через кабель DP или hdmi попробовать подключить. Звук появится ??

# 19.01.2025 08:18

CapWhiskey:ползунки не замьючены, но звука так и нет

Пожалуйста, не меняйте кардинально сообщения в теме. Для Вашего же блага. Этим вносите путаницу. После установки sof-firmware Вы сообщили, что звук есть и отметили ветку как "РЕШЕНО". А затем снова стали править сообщения.

Надо было просто сделать новый пост, в котором бы разъяснили ситуацию и продолжить разбирать возникшую проблему.

CapWhiskey: карта начала отображаться в alsamixer, ползунки не замьючены, но звука так и нет

vasek · # 19.01.2025 09:05

CapWhiskey:00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-H HD Audio Controller (rev 11)

Гугли по Tiger Lake-H HD Audio Controller (rev 11)

PS - начни с топика на BBS
... похожий случай ...

plugging in headphones now works but still no sound from built-in speakers.
Подключение наушников сейчас работает, но все еще нет звука от встроенных динамиков.

... не ленись гуглить ...